Terms of service

0. About these terms

These are the terms of service for my hypnotherapy practice. In this document, "I," "me," and "the Practice" mean Alex Negrete, operating as a sole proprietor in Austin, Texas; "you" means the person booking, paying for, or receiving services from the Practice (or, where the client is a minor, the consenting parent or legal guardian under Section 1); "Services" means the work described in Section 2; and "we" means you and me, together.

The Practice publishes three documents that work together:

• Practice policies — how the work actually runs day to day: arrival, rescheduling, payment timing, recording, confidentiality, conduct. Most of the questions you'll have are answered there.
• Privacy policy — what data the Practice collects, where it lives, which vendors process it, how long I keep it, and what you can ask me to delete.

This page — what you're reading — covers the legal essentials: what each of us owes the other, what I can and can't be held responsible for, and how we resolve a disagreement if one comes up.

These terms incorporate /policies and /privacy by reference; where one of those documents speaks to an operational detail (payment timing, refund mechanics, recording practices, data handling), that document governs, and these terms control only on the points of legal frame that aren't already covered there. If something in /policies or /privacy directly conflicts with something here, this page controls (see Section 13). In practice, the conflict is almost always a more-specific operational rule sitting under a more-general legal rule — not a real contradiction. If you spot one, tell me.

If something here is unclear, tell me. Email hello@alexnegrete.com or text or call (512) 960-3089. I'd rather sort it out before you sign than after.

1. Eligibility and acceptance

You must be at least 18 years old to book Services for yourself. If the client is under 18, a parent or legal guardian with care and treatment decision rights under Texas law must read and accept these terms on the minor's behalf, and the additional consent rules in /policies §12 apply in full. By accepting these terms on a minor's behalf, the parent or guardian represents that (a) they have the legal authority under Texas law (including any applicable custody order) to make care and treatment decisions for the minor, (b) where decision-making is shared with another parent or guardian, that person has also consented or will consent before work begins as required by /policies §12, and (c) no court order restricts or prohibits their authority to authorize this work.

You accept these terms by doing any of the following:

• Scheduling a discovery call, single session, program, or continuation pack
• Submitting an intake or booking form
• Checking a box or clicking a button on this site that confirms you accept these terms, /policies, and /privacy
• Making a payment to the Practice (in full or as the first installment)
• Confirming a session, payment, or scheduling change by text, email, or call
• Beginning work with me in any session

Each of those acts constitutes your agreement to the version of these terms, /policies, and /privacy in effect on the date of the act, and Section 12 governs how later revisions apply to a program already in progress. The version is identified by the "Last updated" date at the top of each page. For acceptance acts that route through this site's intake and booking forms, the Practice records the version you accepted and the timestamp; for acceptance by other means (payment, scheduling by phone, beginning work), the version in effect on that date governs even though no automatic stamp is created.

If you don't agree to these terms, please don't book. If you've already booked and decide you don't agree, you may rescind your acceptance by contacting me at hello@alexnegrete.com or (512) 960-3089 within seven (7) days of acceptance or before our first session — whichever is later — and I'll refund what you've paid in full. After that rescission window closes, the credit, transfer, and hardship options in Section 4 and /policies §4 apply.

2. The Services

The Services are hypnotherapy sessions and the materials that come with them — recordings, follow-up notes, and integration guidance — offered as a starting program of six sessions or, at my discretion under the limited circumstances described on the pricing page, as a shorter starting arrangement or as continuation work after a starting program. Sessions run three hours each, in person at my studio in Austin, Texas (address sent on booking) or remote by Google Meet. The work draws on the QHHT (Quantum Healing Hypnosis Technique) tradition I'm certified in and integrates additional methods I've developed in my own practice; it's offered as a method of personal development and self-inquiry, not as canonical QHHT and not as clinical care.

Operational detail about how sessions run — arrival, lateness, no-shows, rescheduling, payment timing, recording, communication between sessions, conduct expectations — is in /policies. Pricing is on the pricing page. Both are incorporated into these terms by reference.

3. Practitioner credentials and scope of practice

What this means: I'm a certified hypnotherapist, not a licensed mental-health or medical provider. Please read this before booking.

I am certified in Quantum Healing Hypnosis Technique (QHHT). I am not licensed under Texas law as any of the following, and nothing I say or do should be interpreted as practicing in any of these roles:

• Professional counselor, licensed clinical social worker, or marriage and family therapist (Texas Occupations Code Chapters 502, 503, 505)
• Psychologist (Texas Occupations Code Chapter 501)
• Physician (including psychiatrist), nurse, or other medical provider under the Texas Medical Practice Act (Texas Occupations Code Chapter 151 et seq.)

The term "psychotherapist" is sometimes used informally to describe several of the licensed roles above; I am not any of them.

The Services are not the practice of psychology, professional counseling, marriage and family therapy, social work, medicine, or psychiatry. I do not diagnose, treat, cure, prescribe for, or provide psychological assessment of any mental, emotional, behavioral, or physical condition. The Services are a form of personal development and self-inquiry; they are not psychotherapy, counseling, mental-health treatment, or medical care, and they are not a substitute for any of those. If you're currently under the care of a licensed provider, this work runs alongside that care, not in place of it. /policies §0 describes the scope of the work for the practitioner-client relationship; this section governs the legal framing of the same point.

The Practice does not carry professional liability insurance as of the date at the top of this document, does not bill health insurance, and does not issue superbills or CPT-coded claims. /policies §6 explains what receipts include and what FSA, HSA, or other reimbursement typically requires.

If you are in a mental-health crisis, please call or text 988 (the US Suicide and Crisis Lifeline), call 911, or go to your nearest emergency room before contacting me.

4. Money — payment, cancellation, refunds, chargebacks

What this means: you owe the full program fee when you sign up, paid in one go or on the three-installment schedule. If you step away once we've started, your remaining sessions become credit or a transfer — not a cash refund. Please come to me before filing a chargeback.

The operational rules for money live in /policies — each section there is incorporated into these terms by reference:

• Pricing. On the pricing page and confirmed at signup. Prices in effect when you sign up apply to your program; later changes don't change what you owe.
• Payment. Stripe only. You can pay in full at signup or in three equal installments on a fixed calendar — see /policies §6 for the exact installment schedule and what happens if a session reschedules.
• Cancellation. Once a program begins there are no cash refunds. Remaining sessions can be credited to future work within 12 months or transferred to another adult within 12 months — see /policies §4, which also covers the hardship path (medical emergency, family crisis, major disruption) where a partial cash refund may be offered at my discretion in good faith. Cancellations within the rescission window in Section 1 are fully refunded.
• Refund requests outside the cancellation path. Email me and we'll work it out. I respond within five business days. The escalation path is in /policies §7 and §8.
• Chargebacks. You have the right to file a chargeback with your card issuer; nothing in these terms removes that right. But please come to me first — the refund process is faster and more thoughtful.

By signing up for a program, you authorize me to charge the full program fee through Stripe — in full or by the installment schedule confirmed at signup. Removing the card on file mid-program doesn't reduce what you've committed to; it triggers the credit and transfer path in /policies §4. If an installment fails, the escalation path in /policies §6 applies; sustained non-payment leads to withdrawal under /policies §4.

You agree to attempt direct resolution under /policies §7 and §8 before initiating a chargeback or other bank dispute for a charge those sections cover. Filing a chargeback on a charge that is undisputed under these terms, or while a /policies §7 or §8 process is open, is a breach of these terms and (a) authorizes me to recover the chargeback amount and any fees Stripe assesses me in connection with it, and (b) exhausts the credit and transfer options in /policies §4 for the same amount, since you cannot recover the same fee twice.

5. Recording, AI processing, and your data

Recording starts with our discovery call and continues through every session — audio for in person, audio and video for remote and the discovery call. Recordings are processed by a transcription vendor (currently Fireflies) and an AI summarization vendor (currently Anthropic Claude) for the purposes described in /policies §9 and the privacy policy. You receive a copy of each session's recording within seven days. This section is your notice that recording happens; your acceptance of these terms is your consent to it. If you booked a discovery call before reading these terms, you'll also receive notice that the call is recorded in your booking confirmation email before the call begins, and your participation in the call confirms your consent under this Section 5.

Your rights, at a glance:

• You can request deletion of your audio/video recordings and verbatim transcripts at any time; I'll complete deletion within 30 days. De-identified practice notes (per /policies §9), payment records, and anything subject to a legal hold are kept on the schedule those documents describe.
• You can opt out of my use of anonymized references to our work in podcasts, books, training, and supervision — by emailing hello@alexnegrete.com. The opt-out covers future use only; material already published isn't retroactively withdrawn. See Section 6 below and /policies §11.
• You can ask for a list of the vendors processing your data and review their privacy policies directly — links are in /policies §9 and in the privacy policy.

By accepting these terms, you (a) consent to recording of every session and of the discovery call; (b) consent to the vendor processing of those recordings as described in /policies §9 and the privacy policy; and (c) understand that recording is the default for every session, and that any opt-out (no recording, or recording-without-storage) is a conversation to have with me in advance per /policies §9 — not a unilateral right asserted mid-session. If any of that is unacceptable to you, please don't book — see Section 1.

6. Intellectual property

What I own. Except as described in this section, I retain all right, title, and interest in: the recordings of every session (the master files and any copies I retain), the transcripts produced from them, the practice notes and summaries I generate from the transcripts, the methods and frameworks I use in or around sessions, the contents of this site and the policies and privacy pages, and any course materials, written guidance, or audio I produce in connection with the Services. All of the foregoing are protected by copyright, trademark, trade-secret, and other intellectual-property laws as applicable, whether or not marked.

Your copy of the session recording. As part of the QHHT tradition described in /policies §9, I give you a copy of your session recording within seven days of each session. With that delivery, I grant you a perpetual, worldwide, royalty-free, non-exclusive, non-transferable, non-sublicensable license to use that copy for your own personal integration, reflection, and self-inquiry. Sharing the recording with a treating provider you've chosen to coordinate with is permitted under this license. The license does not include:

• Posting any part of the recording publicly — including social media, podcasts, websites, online forums, or any other public-facing platform
• Redistribution to anyone outside your close personal circle
• Commercial use of any kind
• Using the recording (or any transcript or derivative) to train, fine-tune, or evaluate any AI or machine-learning system
• Excerpting or remixing the recording into other works

If there's a specific use you'd like to make of the recording that goes beyond this license, ask me first.

What you keep. Anything you share with me about yourself — your story, your history, what surfaces in trance, what you write to me — belongs to you. By sharing it with me, you grant me a non-exclusive, worldwide, royalty-free license to use it to provide the Services, to keep my practice records, and, in anonymized form to the standard described in /policies §11, to do the professional work described in that section (writing, speaking, teaching, peer supervision, training). This professional-use license is revocable on a forward-only basis per the opt-out in /policies §11; material already published or in production isn't retroactively withdrawn. This license does not permit me to license your content to third-party AI providers for training their general-purpose models; the AI vendors described in Section 5 process your content only to provide the Services to you. The license does not let me identify you by name, sell raw content to a third party, or use your content outside what /policies §11 describes.

Neither side licenses the other's name, image, likeness, or brand for marketing or endorsement purposes without separate written consent.

Enforcement. Each of us agrees that a breach of this section may cause harm that money damages alone cannot fully remedy, and that the non-breaching party is entitled to seek injunctive or other equitable relief in addition to any other remedies available.

7. Disclaimer of warranties

What this means: hypnotherapy doesn't come with promised outcomes, and the Services are offered "as is." The related section above is Section 3 (what hypnotherapy is and isn't); the no-outcomes commitment lives here.

I work hard, in good faith, with care and judgment. With that said, and to the maximum extent permitted by applicable law:

• I do not promise that any condition, pattern, symptom, habit, or goal will improve, change, resolve, or be cured
• I do not promise any specific emotional, psychological, physical, spiritual, financial, professional, relational, or material outcome
• I do not promise that you'll feel better, different, lighter, more clear, or any other particular way after a session
• I do not promise that past results — mine or anyone else's — predict yours. Any testimonial, case study, or example referenced in my work describes one person's experience and is not predictive of yours.

Sessions, recordings, transcripts, notes, materials, this site, and everything I provide are offered "AS IS" and "AS AVAILABLE," without warranty of any kind, whether express, implied, statutory, or otherwise. I expressly disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, quiet enjoyment, and any warranty arising from course of dealing, course of performance, or usage of trade. No statement I make in a discovery call, session, email, or marketing material creates an express warranty unless I confirm it in writing as such.

None of this changes the fact that I take the work seriously, prepare carefully, show up fully present, and hold myself to the conduct described in /policies §14. It just means the work doesn't come with a results guarantee — no honest practitioner's does.

Some jurisdictions don't allow the exclusion of implied warranties. To the extent any warranty can't be disclaimed under applicable law, the duration of that warranty is limited to the maximum extent permitted by law and the disclaimer in this section applies to the maximum extent permitted by law.

8. Limitation of liability

What this means: if a court ordered me to pay you for some claim about our work, the most I'd owe is the greater of $100 or what you actually paid me for the program or sessions that the claim is about. The narrow exceptions where this cap doesn't apply are listed below.

This section limits what I can be held legally liable for in connection with the Services. Read it carefully — it's a material part of the bargain between us, and the Services are priced and offered on the assumption that this limitation applies. If a court won't enforce this section in full, it should be enforced to the maximum extent the law allows.

Cap on liability. To the maximum extent permitted by applicable law, my total cumulative liability to you for all claims — of every kind and theory, whether in contract, tort (including negligence), strict liability, statute, or any other theory — arising out of or relating to the Services, these terms, the policies, the privacy policy, or our relationship, shall not in the aggregate exceed the greater of (a) one hundred US dollars (US $100) or (b) the total amount you actually paid to the Practice for the program or Services giving rise to the claim.

You and I agree that this cap is a bargained-for allocation of risk that allows me to offer the Services at the prices on the pricing page; the Practice does not carry professional liability insurance (see Section 3), and without this cap the pricing model would not be commercially viable. The cap is not a penalty, and you and I have priced the Services on the assumption that it applies.

Excluded damages. To the maximum extent permitted by applicable law, in no event shall I be liable to you for any consequential, incidental, indirect, special, exemplary, or punitive damages of any kind; any damages for lost profits, lost revenue, lost business opportunity, lost data, loss of goodwill, or business interruption; or any damages claimed for emotional distress, mental anguish, disappointment with results, failure to achieve a hoped-for outcome, or any non-economic injury allegedly arising from the participatory nature of the work — even if I've been advised of the possibility of such damages, and regardless of whether the claim is in contract, tort, or any other theory.

Carve-outs. Nothing in this section limits or excludes liability that can't be limited or excluded under applicable law, including:

• Liability for my own gross negligence or willful misconduct
• Liability for fraud or intentional misrepresentation by me
• Liability for death or personal injury caused by my own gross negligence or willful misconduct
• Any liability under the Texas Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code §17.41 et seq.) to the extent that statute prohibits limitation or waiver of the claim at issue
• Any other liability that Texas law does not permit me to limit or exclude (some statutory and consumer-protection liabilities can't be waived, and nothing in this section tries to)

9. Indemnification

What this means: if a third party comes after me because of something you did, you cover my reasonable costs of defending it. This is one-way (only runs from you to me) and deliberately narrow.

You agree to defend, indemnify, and hold harmless me, the Practice, and any agents, contractors, vendors, successors, and assigns of the Practice, from and against any third-party claims, liabilities, damages, losses, costs, and expenses — including reasonable attorneys' fees and litigation costs — to the extent arising out of or resulting from any of the following on your part:

• Misrepresentation or omission in your intake, booking, or health disclosures — particularly the disclosures in /policies §13 (medications, psychiatric history, substance use, pregnancy, neurological conditions, custody rights when consenting on a minor's behalf, etc.)
• Breach of these terms or the policies they incorporate
• Misuse of a session recording I send you — including posting, redistribution, AI-training use, or any other use outside the personal-use license in Section 6
• Third-party claims brought against me because of your conduct toward that third party using the work we did together (for example, a co-parent, a treating provider, or a person captured incidentally in a recording)
• Violation of any law or the rights of a third party in connection with the Services

This indemnity runs one way — from you to me. I do not owe you a reciprocal indemnity, and your acceptance of these terms is your acknowledgment of that asymmetry.

I'll give you prompt written notice of any claim for which I intend to seek indemnification, and I'll cooperate reasonably with your defense. You have the right to control the defense and settlement of the claim with counsel of your choice, provided that any settlement that imposes any obligation on me beyond the payment of money — including any admission of wrongdoing, any equitable relief, or any restriction on my practice — requires my prior written consent. I have the right to participate in the defense with counsel of my own choice at my own expense, and to take over the defense at my own expense if you fail to defend the claim diligently.

10. Governing law and disputes

What this means: if we have a disagreement, we try to work it out directly first, then through mediation; Texas law applies; and the venue for any court case is Travis County, Texas.

Governing law. These terms, /policies, /privacy, and any dispute arising out of or relating to any of them or to the Services are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Step one: direct conversation under /policies §7. The refund-request and disagreement-resolution path in /policies §7 — email, written response within five business days, good-faith effort to resolve directly — is the agreed first path for any disagreement about the Services.

Step two: mediation under /policies §8. If direct conversation doesn't resolve the disagreement, the next step is written summary, then non-binding mediation through a Travis County mediator we both accept, with the mediator's fee split equally — see /policies §8. If we can't agree on a mediator within 30 days of the mediation request, either of us may ask the Travis County Dispute Resolution Center to appoint one. Mediation is a structured conversation with a neutral third party; it's not a court and it's not a binding decision. If mediation doesn't resolve the disagreement, either of us is free to pursue other remedies.

Step three: court, if needed. Except for (a) a request for injunctive or other equitable relief to protect intellectual-property rights, confidentiality, or safety (which either of us may seek at any time) and (b) a small-claims action within the jurisdictional limit of a Texas justice court (which either of us may bring without first completing mediation), the state courts of Travis County, Texas and the United States District Court for the Western District of Texas, Austin Division are the exclusive venue for any litigation arising out of or relating to these terms or the Services. You and I each consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.

These terms do not include a binding arbitration clause and do not waive your right to a jury trial in any dispute that is litigated in court. (This is a deliberate choice not to invoke the Texas General Arbitration Act, Tex. Civ. Prac. & Rem. Code Ch. 171; I prefer the mediation-then-court structure described above.)

Attorneys' fees. Except for claims by the Practice to enforce payment obligations under Section 4 — for which Tex. Civ. Prac. & Rem. Code §38.001 governs and the prevailing party may recover reasonable and necessary attorneys' fees — each of us bears its own attorneys' fees and costs, except as a court of competent jurisdiction may award them under applicable law, including the Texas Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code §17.41 et seq.) to the extent it applies and to the extent it is not lawfully waived elsewhere in these terms.

Class-action waiver. Each of us agrees that any dispute will be resolved on an individual basis. Neither of us will participate as a plaintiff or class member in any class, collective, or representative action against the other. Any litigation will proceed only between you and me as named parties, not on behalf of any other person or any class. This waiver applies only to the court track in Step three above; it does not affect your right to file an individual small-claims action or to seek individual injunctive relief.

Out-of-state clients. If you're a resident of a state other than Texas, you accept that Texas law and Travis County venue still govern, subject only to non-waivable consumer-protection rights of the state of your residence, and only to the extent those rights cannot be lawfully waived by these terms.

11. Termination of this agreement

This section governs the legal agreement between us, not the working relationship inside a program. Ending a session, ending a program, refunds, credits, transfers, and the hard-limits provisions are in /policies §4 and §14; those provisions govern those operational events. Pausing the work between sessions — for a no-show conversation under /policies §5, for a billing issue under /policies §6, or by mutual agreement — is not termination of this agreement; the agreement continues while sessions are paused.

You can end this agreement at any time by notifying me in writing — email or text to the contacts in /policies §15. If you have an active program, your remaining sessions follow the credit and transfer path in /policies §4.

I can end this agreement for cause — including a material breach of these terms, a breach of the hard-limits provisions in /policies §14, a chargeback that breaches Section 4, or a material misrepresentation in intake or booking — or for non-cause reasons such as fit, my judgment, scheduling, or my own circumstances. If I end for non-cause reasons, the credit and transfer options in /policies §4 apply on the same terms as if you'd ended the program yourself. If I end under the hard-limits provisions in /policies §14, those options do not apply and remaining sessions are forfeited.

The following provisions survive termination of this agreement, however it occurs: Section 4 (payment obligations already incurred), Section 5 (recording and processing acknowledgments and consents already given), Section 6 (intellectual property and licenses), Section 7 (warranty disclaimers), Section 8 (limitation of liability), Section 9 (indemnification), Section 10 (governing law and disputes), this Section 11, Section 12 (changes to these terms, including the version-archive obligation), Section 13 (general provisions), and any other provision that by its nature is intended to survive. The short version: ending the agreement doesn't undo what's already happened — what you paid for is what you paid for, what I committed to keep private stays private, and either of us can still raise something that came up during the work.

12. Changes to these terms

I may revise these terms, /policies, or /privacy from time to time — to reflect changes in vendors, in how I run the practice, in legal requirements, or in response to questions clients have raised. The "Last updated" date at the top of each page reflects the most recent revision.

Prior versions are preserved in the Practice's source-control history (the commit log is the archive). When you submit an intake or booking form, the Practice records the date and the specific version of each document you accepted, so the version that governs your program is identifiable without you having to keep a copy. Email hello@alexnegrete.com if you'd like a dated copy of the version you signed up under and I'll send one.

Material changes — changes that affect your rights or obligations under this agreement (for example: the liability cap in Section 8, the dispute mechanism in Section 10, the recording or processing consent in Section 5, the indemnification scope in Section 9, the IP licenses in Section 6) — are announced to active clients (anyone with sessions remaining in a paid program, or with a booking on the calendar) at least thirty (30) days before the new version applies, by email to the address on file under Section 13 (Notices) and by a notice on this page, on the policies page, and on the privacy page during the notice period.

Non-material changes — formatting, clarity edits, additional plain-language unpacking, updated vendor names where the new vendor's privacy and security commitments are comparable to or better than the prior vendor's — take effect when posted, with the "Last updated" date reflecting the revision.

The version of these terms that governs any session is the version in effect when you paid for that program — not a later revision. A program paid in three installments is one program for purposes of this section: the version in effect at signup applies to all of its sessions, even if a material change goes into effect between installments. If a material change goes into effect during a program you've already paid for, the prior version continues to govern your already-paid sessions unless you and I agree in writing otherwise; the new version governs anything you book or pay for after the change takes effect. If you don't accept a material change, you may end the working relationship under /policies §4 and the credit and transfer options there apply. Where the change is material to your rights or obligations and you decline it, a good-faith partial cash refund of unused sessions will be considered on the same terms as the hardship path in /policies §4.

Continued use of the Services after the 30-day notice period has expired (booking the next session, paying the next installment in a new program) counts as acceptance for the next program; it does not retroactively rewrite the terms of an already-paid program.

13. General provisions

• Entire agreement. These terms, together with /policies, the privacy policy, the pricing in effect at signup, and any program agreement I sign with you in writing, are the complete and exclusive agreement between us about the Services, and supersede all prior or contemporaneous proposals, agreements, representations, and understandings — written or oral. No oral statement by me (in a discovery call, in a session, in casual conversation) modifies this agreement; modifications are only binding if I confirm them in writing.
• Order of precedence. If something in /policies or /privacy directly conflicts with something on this page, this page controls. The conflict is almost always resolvable as a more-specific operational rule sitting under a more-general legal rule.
• Severability. If a court finds any provision of these terms invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision is reformed to the minimum extent necessary to make it enforceable while preserving its original intent as closely as possible. If reformation isn't possible, the provision is severed and the remainder enforced.
• No waiver. A failure or delay by either of us to enforce any provision is not a waiver of the right to enforce it later or of any other provision. A waiver is only effective if in writing and signed by the waiving party, and applies only to the specific instance and purpose for which it was given.
• Assignment. You can't assign or transfer these terms, in whole or in part, without my written consent; any attempted assignment without that consent is void (transferring program credit to another adult under /policies §4 is the exception — that's already provided for and doesn't need separate consent). I may assign these terms (and the corresponding rights and obligations) to a successor in connection with a sale, merger, reorganization, or other transfer of the Practice or substantially all its assets, or to my estate, executor, or a successor practitioner in the event of my death or incapacity. In the case of a successor practitioner, your continued participation is not assumed: you may end this agreement under Section 11 by written notice within thirty (30) days of receiving notice of the successor, and /policies §4's credit and transfer options apply on a non-hardship basis. /policies §9 describes how recordings, transcripts, and practice notes are retained.
• Force majeure. Neither of us is in breach for failing to perform because of events outside reasonable control — natural disasters, severe weather, pandemic, governmental action, power or internet outage, vendor failure, labor disruption, civil unrest. If something like that happens on my end, /policies §3 governs how we reschedule. Payment obligations are not excused by force majeure. If a force-majeure event prevents performance for more than ninety (90) days, either of us may end this agreement under Section 11, and remaining sessions follow the credit and transfer path in /policies §4.
• Cumulative remedies. Except where these terms expressly state a remedy is exclusive, all rights and remedies are cumulative and the exercise of one does not preclude the exercise of any other.
• Independent contractors. Nothing in these terms creates an employment, partnership, joint-venture, agency, or franchise relationship between us. I am an independent practitioner offering Services to you under contract.
• No third-party beneficiaries. This agreement is between you and me. No one else has rights to enforce it.
• Notices. Anything legal that needs to be in writing — notice of a dispute, notice you don't accept a material change, formal correspondence — goes to hello@alexnegrete.com on my side, and to the email address you provided at intake on yours. Notice by email is deemed received on the next business day after the sending date, absent a bounce or non-delivery report received within twenty-four (24) hours. Update your email if it changes; I'm not responsible for notice that doesn't reach you because your address is stale.
• Counterparts and electronic acceptance. Each of the acts of acceptance described in Section 1 (scheduling, submitting an intake or booking form, checking a box or clicking a button confirming acceptance, making a payment, confirming by text, email, or call, or beginning a session) constitutes your electronic signature on this agreement and on /policies and /privacy as in effect on the date of that act, with the same force and effect as a handwritten signature, under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. §7001 et seq.) and the Texas Uniform Electronic Transactions Act (Tex. Bus. & Com. Code Ch. 322). Any signed addendum may be executed in physical or electronic form, and in one or more counterparts, each of which is an original and all of which together constitute one document.
• Headings. The section titles and the italic "What this means" lines are for convenience and don't change the meaning of the operative text.

Contact. Questions about these terms, or about anything in /policies or /privacy? Email hello@alexnegrete.com or text or call (512) 960-3089. I respond within one to two business days. If something on this page is unclear, tell me — these are meant to actually be understood.